Empowering Government Agencies through Innovative Workflow Solutions
Streamline Workflow and Correspondence Management with MINCOR:
The Trusted Solution for Government Agencies
MINCOR helps government agencies achieve their goals by making work visible, removing paper trails and lost information, ensuring process compliance.
With the MINCOR Connect module, Government Agencies can seamlessly integrate and secure connections between different departments and/or Minister offices.
Our solution supports the Right to Information, saves time, and provides flexibility by adopting government agencies' unique needs. Discover how MINCOR can empower your agency to deliver innovative and excellent public services.
A Proven, Scalable Solution for Government Agencies
At Bay Technologies, we understand the complexities of managing workflows and correspondence in government agencies. That's why we've developed MINCOR, a market-leading solution designed to streamline workflow tracking and management.
Built in collaboration with government professionals, MINCOR offers a scalable, secure system with personalized views and comprehensive oversight.
Unlock Efficiency, Transparency, and Accountability
As a Commercial-off-the-Shelf (COTS) solution, MINCOR can be used "out of the box" or customized to meet specific agency requirements. Our consultative approach ensures that MINCOR is optimized to meet your agency's needs, with support services, consultancy, and module add-ons available.
With MINCOR, you can trust that you're getting a proven, scalable solution that will grow with your agency.
MINCOR Features
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Correspondence and Campaigns
Manage and bulk process correspondence using configurable mail-merge templates.
Solicited, unsolicited, information only, and response within division processes is supported out of the box.
Supports all the varied departmental and ministerial correspondence types, such as - ministerial and department letters, briefs and complaints, parliamentary documents like Questions on Notice, Question Time Briefs, Ministerial with Minutes, Possible Parliamentarian Questions (PPQs), Estimates, Complaints.
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Workflow Configuration
Ability to configure as many workflows from more than 100 different options which enable/disable actions based on the requirements
Enable SLAs
Track Quality
A comprehensive administration module which allows departments to set configure their master data.
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Document and Template Management
Configure templates using MINCOR word properties that can populate correspondence specific information when launched within a chosen workflow.
Drag and drop support for adding multiple files as attachments.
Maintain document revisions with in-built version controls.
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Modules
MINCOR has a comprehensive set of add-on modules to enhance function specific to agency requirements.
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Records Management Compliance
MINCOR support records management compliance via its eDRMS integration module add-on.
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Tracking & Reporting
Tracks and reports on due dates for all actions taken.
Records a complete unalterable audit log.
Automated due date escalation - proactive rather than reactive
Overdue reminders and Email Notifications.
