Your partner in public service excellence for flexible correspondence, workflow, and compliance management software.
Bay Technologies understands the unique challenges facing government agencies. That’s why we’ve designed intuitive solutions like MINCOR and CIRAM, tailored to streamline workflows, strengthen compliance, and enhance public confidence.
Slash search times by up to 90%, optimise workflows with Office 365 integration, and ensure effortless SLA compliance, all while maintaining secure and transparent operations.
Gain a 360-degree view of regulatory cases, ensuring robust security, seamless collaboration, and adaptability to evolving requirements.
With real-time dashboards, automated tracking, and offline capabilities, we empower your team to make smarter decisions faster. Trust Bay Technologies to bring clarity and confidence to your operations, so you can focus on building a better future.
We solve common challenges for Government Agencies
-
The Challenge: Many government agencies rely on outdated processes that are time-consuming and prone to human error, reducing efficiency and productivity.
How we help:
MINCOR automates workflows, reduces search times by up to 90%, and integrates seamlessly with Office 365 and other systems, streamlining operations and freeing up resources for higher-value tasks.
CIRAM provides automated tracking and reporting, ensuring cases are managed efficiently from initiation to closure.
-
The Challenge: Decision-makers often struggle to access accurate, organised, and timely information, leading to delays and suboptimal decisions.
How we help:
Our solutions provide real-time dashboards and intuitive interfaces, giving leaders a clear and immediate view of workflows, requests, and data insights.
By ensuring data is both accessible and accurate, we empower organizations to make better-informed decisions with confidence.
-
The Challenge: Regulatory requirements are constantly evolving, and staying compliant can be complex and resource-intensive.
How we help:
CIRAM offers built-in regulatory compliance features, including automated audit trails, version control, and seamless integration with external systems, ensuring organisations remain compliant with minimal effort.
MINCOR supports SLA compliance through robust tracking and reporting, reducing risks of non-compliance.
-
The Challenge: A lack of visibility into workflows and decision-making processes can erode public trust and hinder internal accountability.
How we help:
Our systems improve transparency by providing detailed audit trails, tracking changes, and offering full visibility into operations.
MINCOR's advanced Right to Information (RTI) capabilities ensure that agencies can meet public information requests with ease and confidence.
-
The Challenge: Government agencies often operate under tight budgets and resource constraints, making it difficult to invest in solutions that truly add value.
How we help:
By significantly reducing search times and manual processes, our tools drive cost savings and optimise resource allocation.
Our scalable and adaptable solutions ensure that agencies get maximum value, even with limited budgets.
-
The Challenge: Poor transparency, inefficiency, and perceived mismanagement can erode public trust in government agencies.
How we help:
Our solutions enhance transparency, accountability, and decision-making accuracy, fostering trust and confidence among the public.
By delivering superior customer service and consistent results, agencies can rebuild and strengthen their reputation.
-
The Challenge: Poor transparency, inefficiency, and perceived mismanagement can erode public trust in government agencies.
How we help:
CIRAM provides a holistic view of regulatory cases, facilitating seamless collaboration across departments.
Our solutions integrate with existing record management systems, ensuring data flows freely between platforms and teams.
-
The Challenge: Sensitive information must be protected from unauthorised access or changes, especially in government operations.
How we help:
Both MINCOR and CIRAM prioritise data sovereignty and security, using advanced encryption and robust access controls to safeguard sensitive information.
Our offline capabilities ensure continuity even in the face of disruptions, maintaining the integrity of critical data.
Our Services
-
Hosting
Your place or ours? Our solutions hosted where you need them.
-
Enhanced Administration
Bay can handle all your daily administration needs and front-end configuration changes as part of this service.
-
Enhanced Support
Need information from the backend and some tech support or to make a bulk change with a script, take the stress out of the task and let us do it for you to remove any risks.
-
Enhanced Support - Platform
We do all the hard stuff in the background, so you don’t need to worry about it.
Our Values at BayTech
Explore - Discover new possibilities with us.
We focus on Customer-Centric Innovation - We continuously innovate to deliver creative, cutting-edge solutions that prioritize your specific needs and the unique challenges of the public sector, ensuring your satisfaction and success at the forefront of everything we do.
We’re committed to growth - By working closely with you to understand your goals and objectives, we leverage our expertise and dedication to provide tailored solutions that drive meaningful results and support your agency in achieving its mission.
Envision - Partner with us to create a clear, successful future.
We believe in integrity and accountability - We operate with full transparency, ensuring that our decisions and actions align with the highest ethical standards. This commitment builds trust and ensures that we are consistently accountable to you and your organization.
We instill an inclusive and supportive culture - Diversity and inclusion are key to our collaborative approach. We value the unique perspectives of each partner and work to create strong, supportive relationships that help your organization thrive and succeed.
Empower - Giving you the tools and flexibility to succeed.
We drive flexibility and efficiency - We offer adaptable solutions tailored to the specific needs of government organizations, ensuring you have the flexibility, resources, and support required to achieve operational efficiency and drive measurable outcomes.
We foster success and momentum - We are committed to advancing your goals, focusing on continuous progress and ensuring that every milestone and achievement brings you closer to impactful, long-term results for your organization and the communities you serve.
Partner with us to achieve regulatory excellence
Join forces with Bay Technologies to discover how our solutions can empower your government agency to serve the public interest. Our Australian-based team provides cutting-edge products tailored to your unique needs. We believe in working closely with our clients, ensuring transparency, open communication, and a strong partnership every step of the way.